“Strategi Penerapan Total Quality Management (TQM) Berbasis Biaya Mutu di RSUD Kota Mataram: Strategy for Implementing Total Quality Management (TQM) Based on Quality Costs in Mataram City Regional Hospital” (2024) JOURNAL OF ECONOMIC, BUSINESS AND TOURISM, 1(1), pp. 20–24. Available at: https://jebra.pinuspublishing.id/index.php/jebrajournal/article/view/8 (Accessed: 12 June 2026).